Keynote Speaker

Kerryn Fewster


“We live in a world where the pace of change will only increase; standing still is simply not an option.”

With 20+ years working with some of Australia’s leading organisations, Kerryn brings some insightful learnings. As Founder & Director of two businesses, both focused in the change and adaptability space, Kerryn works with organisations to ensure their people have the tools and techniques to improve performance and wellbeing through their ability to adapt to ambiguity and will share with us the research and stories which back up the urgency for all of us to adapt to ambiguity or face irrelevance.

Less than 10% of people who have completed the Indicator of Ambiguity (I Am)® have a clear or very clear tolerance of ambiguity; yet that is the world we are living in. Increasingly, our world throws ambiguity in our face – we must learn to be comfortable with the ‘grey’ – absolutes will largely become a thing of the past, we have to embrace the uncertainty and build our creativity, our curiosity and our courage, among other habits to ensure we can adapt and remain relevant and even thrive in our VUCA world.

The I Am®, a global first research-based assessment tool provides you with information about your tolerance of ambiguity and how to go about managing the uncertainty.  One of the most significant contributors to stress and anxiety in the workplace is change, uncertainty and ambiguity – to prepare yourself for our exciting (and slightly terrifying) future of work, you must understand how you respond to ambiguity and importantly how you can build your adaptability to thrive despite the uncertainty.  Kerryn will share a combination of data and stories and leave us with techniques to ensure we are at least keen to ‘lean in’ to learn more about our new, strange and sometimes bloody scary world; because honestly, the alternative is not going to be much fun, no one ever sought out the ostrich to be the next leader!

Heads out of the sand! Heads, hearts and minds embracing and adapting to our ambiguous world; that is the new definition of success.

Kerryn’s Approach

With a proven background in change consultancy, Kerryn is all too aware of the challenges that organisations experience in the face of change. Regardless of whether organisational change is planned, such as mergers, demergers, downsizing or expansion; or unplanned, such as changes to legislation, consumer behaviour, technology, new competitors or industry disruption, the fact is that change is unavoidable. With our pace of life, the immediacy of data and opinions and the sheer volume of information received on a daily basis, leaders need to develop the right skills to respond favourably and capabilities to minimise the fear associated with the unknown.

Leaders who can readily adapt, appear confident and can avoid conveying anxiety to those around them, are leaders who are embracing ambiguity. Those who tend to struggle most with ambiguity are those who like to be the one calling the shots, the one in control of the project, or the decision or the workshop, but desire for control is the enemy of embracing ambiguity.


Kerryn Fewster (Director, Change2020) explores how we are naturally programmed to eliminate ambiguity from our lives, but if we embrace it, how we can make better decisions, be more creative, be more innovative and seize opportunities for better outcomes.

Case studies are examined, as well as insights into observations and research that identify the critical skills required in the modern workplace. Finally, Kerryn delves into how we can form new habits to increase our ability to respond to change rather than react.

Recent Speaking Engagements:

DepotNext 2020

DisruptHR 2019

HRX Live 2019

AHRI – Learning Culture 2019

Ozwater Conference 2018

Case IH Next Gen Step Up Transition & Innovation Conference 2018

National Association of Women in Construction (NAWIC) 2018

QUT School of Management 2017

Australian Water Association (AWA) Conference 2017

Big Ideas Summit 2017

Robert Half Breakfast Series 2016 & 2017

St John’s Anglican Breakfast Series 2017

For more information about the importance of adaptability in the workplace, or to engage Kerryn for a speaking opportunity, please contact AdaptiQ Minds today.