Susanne Le Boutillier


Susanne Le Boutillier

Susanne Le Boutillier

Susanne's website

Call Susanne

E-mail Susanne

Connect on LinkedIn

Meet Susanne Le Boutillier

Susanne Le Boutillier is a seasoned executive who excels at guiding leaders and organisations through challenging circumstances so they can thrive in complexity. She provides consultancy services to the health and community services industry, is an expert facilitator skilled in using a mix of traditional and complex facilitation techniques, coaches and mentors teams and emerging leaders up to the C suite and speaks about change and how to thrive in complexity, ambiguity and uncertainty.


With over thirty years of experience in the complex health and community services environment, Susanne brings a wealth of evidence-based techniques and expertise to the table. Her areas of consulting expertise span strategy and policy development, leading complex and transformational change, governance, negotiating change with unions and stakeholder engagement.

Her track record speaks for itself, delivering results in diverse and demanding situations including the implementation of system-level health reforms, working with stakeholders to create clinical training capacity and co-design and commissioning of services for people experiencing vulnerability, developing and implementing new organisational governance and operating models, and helping organisations to gain clarity about their future direction or how to approach complex challenges.


Susanne values connection, courage, curiosity, innovation and growth. She is known for using collaborative, engaging approaches to enable people and organisations to explore different perspectives about their complex challenges so that new possibilities and positive change emerges. 

She helps clients make sense of what is happening, by exploring interactions between people; people and systems, and spaces between; so possible solutions can emerge. 

Susanne combines proven approaches with engagement, insightful questioning, creative experimentation, innovation, and coaching support.

I Am®

Susanne uses the IAm tool to improve people’s well-being and performance in times of uncertainty and change.

She uses gamified training and the purpose-built game ‘Ambiguity ApocalypseTM and Embracing the Unknown development program to help people understand their current tolerance of ambiguity and implement actionable strategies to build their tolerance over the next twelve months.

Susanne also uses the IAm tool in one-on-one coaching and in purpose-built programs for Executive Retreats.


  • IAM accreditation – 2023

  • Accredited Practitioner – The Leadership Circle ProfileTM, Strengths Profile, PROPHET (Predictive Role Profiling for High Performing Executive Teams)

  • Executive Graduate Certificate, Leadership through Coaching and Mentoring, Queensland University of Technology

  • Company Directors Course, Australian Institute of Company Directors (AICD)

  • Managing Successful Programs (MSP) – Foundation Certification

  • Graduate Certificate in Management (Queensland Health) – Queensland University of Technology

  • Graduate Diploma of Business (Industrial Relations) – Queensland University of Technology

  • Bachelor of Arts – University of Queensland

Happy Clients

Susanne was incredibly skilled, courteous, knew how to challenge the comfort zone and really draw out the key elements to enhance the interpretation of the results. She ensured I was comfortable and understood the program and she was invaluable in optimising the outcomes from the program. Thank you Susanne and I look forward to working with you again soon!

Georgina van de Water, Chief Executive Officer


I undertook some one-on-one coaching sessions with Susanne. I learned a lot about myself in the process including how to harness my strengths for growth. Susanne is warm and engaging and brings a wealth of knowledge and experience to the table. Susanne is generous with her expertise and she genuinely loves what she does. I wouldn’t hesitate to engage her for team sessions at work or to recommend her to others.

Kate Hamilton, Senior Executive


Want to know more about the difference I Am® can make to your organisation?